We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information that we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should contact us at Contact info
We collect your data in a number of ways: when you, initially, place an order with us, when you approach us say, for example, at a trade show, requesting details of our products, when you contact us, asking for product information, either by phone or via our website.
We handle your data with the utmost care and take all appropriate measures to protect your important details.
We store your information so that we can process any order you place as quickly and efficiently as possible.
We do not share your data with anyone unless, in order to fulfil our obligations to you, it is absolutely necessary – for instance, giving your address to our courier to deliver your order. We would not ever disclose any of your details to a third party for marketing purposes.
You have rights over the data we hold including amending and updating your information as you wish.